How do I cancel a class?

You can view step-by-step instructions by selecting this link MINDBODY App if you registered through the MINDBODY App or this link The Mat Website if you registered through our website.

If I register for an IN-STUDIO class will I get the Zoom link?

No. You will only get the Zoom link if you register for a VIRTUAL class. We recommend registering no later than 15 minutes before the class to allow the system time to process and send the link. Links are sent 55 minutes before the class begins.

MINDBODY will only allow you to register for one class at a time. If you accidentally register for an IN-STUDIO class, you will need to cancel your reservation before you can register for a VIRTUAL class.

What time should I arrive for an IN-STUDIO class?

Is the Plano studio closing?

I’m a member and want to bring a guest as my Member Perk. What do I need to do?

I just completed my 3rd or 6th month as an unlimited member. Will my membership be automatically cancelled at this time?

Where do I keep my belongings when I come to the studio?

At least 5 to 10 minutes before the class starts. The doors are open 15 minutes before class begins and we lock the doors right when class begins.

Yes, the Plano studio is closing on Wednesday, August 28. We hope you’ll continue to practice with us at our Dallas studio.

First, have your friend create a profile, and then let us know your friend’s name so we can register them for class. Your friend needs to come to class with you, so be sure they choose the right location. We appreciate at least 24 hours notice to ensure your friend has a spot in class.

Once you complete your initial 3 or 6 month commitment, your membership continues at that same price month-to-month unless you choose to cancel.

You’ll keep your valuables next to your mat or in the cubbies inside the studio. The only things you’ll want to leave in the lobby area are your shoes.